Dispatch Week – Day 4

Copy of Untitled (1)

It’s National Telecommunicators Week – Here is your dispatch fact for Thursday, April 16:

The Dispatchers at the Wichita Falls Police Department handle numerous calls on a daily basis including: 911 emergency calls, non-emergency calls, and administrative calls.

The Public Safety Training Center is the Public Safety Answering Point (PSAP) for the city of Wichita Falls and Wichita County.

All 9-1-1 wireless calls also come into the center at the Public Safety Training Center. When 9-1-1 wireless calls are received for other agencies in Wichita County such as Burkburnett, Iowa Park, Electra, MSU and SAFB, the calls are transferred by the dispatcher to the responding agency for assistance.

In 2019, our dispatchers received a total of 277,414 phone calls into the PSAP. Of those, 148,031 resulted in the following calls for service:

Police (WFPD) – 108,919
Fire (WFFD) – 12,993
Sheriff (WCSO) – 26,119

We are so proud of our dispatchers and appreciate them more than they will ever know. Thank you for a job well done!

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s